Patient Services

Accessing Your GP

Making an Appointment

You can book a face-to-face appointment in advance with a doctor by telephone, or by calling in to the surgery. We will always try to offer you an appointment on the day you request but it may not always be possible. Patients who wish to be seen on the same day should ring the surgery at 8am.

Patients can also book a telephone consultation (see telephone advice below) in advance if that is preferable.

PLEASE REMEMBER that our doctors are very busy and only have a 10 minute slot per problem per appointment. Please book a double appointment if you wish to discuss an additional problem.

Telephone Advice

If you wish to speak to your doctor personally the receptionist can offer you a telephone consultation. Only very urgent calls will be put through to the doctor during surgery hours. If possible, please tell the receptionist what the call is about so we can assess how urgent the situation is.

Preference of Practitioner

Patients may express a preference to see a particular doctor when making appointments. In the event that your preferred doctor is unavailable, the practice will offer you another doctor. If you insist upon waiting to see a specific doctor, then this will depend upon that doctor's availability and may result in you having to wait longer than the 48 hours anticipated in the NHS Plan.

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Contact Us

Calvary Health Centre
1 Pilch Bank Road
L14 7PH
Tel: 0151 228 4369
Fax: 0151 295 8860